Kitchen Leader | Chick-fil-A | Fox Valley Center – 4435 Fox Valley Center Dr, Aurora, IL 60504

At Chick-fil-A, Team Leaders are responsible for assisting the leadership team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.

Working at Chick-fil-A

A job at Chick-fil-A is more than just a job; it’s a stepping-stone to a successful future in the world of business.

Flexible Hours

You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Competitive Pay

Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It’s a Great Place to Work

At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

College Scholarships

At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.

No Experience Necessary

We are looking for friendly, enthusiastic people who enjoy serving guests. We will teach you everything else you need to know.

Company Competencies

• Continuous Improvement: Being better today than you were yesterday.
• Ethical: Remain ethical in all areas of our business, practices and interactions
• Hospitality: The heart/art of service
• Hustle: Moving with a sense of purpose and urgency

Job Duties

• Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Ensures that Team Members work at a pace to maintain restaurant’s established speed of service guidelines.
• Ensures that workstations are clean at all times.
• Ensures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

REQUIREMENTS

• Must be authorized to work in the United States.
• Must be 18+ years old
• Must be hard-working, team-oriented, friendly, honest, dependable and have great guest service skills.
• Must have flexible availability, scheduled or unscheduled, which will include nights and weekends (Friday-Saturday). Closed Sundays.
• Excellent organizational and time management skills
• The team member is frequently required to bend, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 40 pounds

At Chick-fil-A, the Team Member role is more than just a job, it’s an opportunity.

In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment.

Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.